• Full Time Position: Enjoy flexible hours for better work life balance!
• We care about YOU! Access counselling, wellbeing services, legal & financial assistance
• Join Australia's largest private health care provider.

The Role

We have an exciting opportunity for an experienced hospital administrator to join our friendly team. In this role you will report to the Nurse Unit Manager and will provide a high level of customer service directly to our patients in greeting them and processing relevant paperwork and administrative duties.

If you are organised, approachable, and passionate about supporting patient care in a fast-paced healthcare environment, we want to hear from you.

 Key Responsibilities

• Manage incoming and outgoing calls to the ward efficiently and professionally.
• Provide timely and accurate information to patients, visitors, and staff.
• Collaborate with medical staff, colleagues, patients, and visitors to ensure a smooth hospital experience.
• Compile and maintain patient admission paperwork and clinical notes.
• Assist with patient comfort and wellbeing during their stay.

About You

You are an enthusiastic individual with a strong commitment to customer service and enjoy working in a busy ward environment.

You will demonstrate:

• Proficiency in keyboard and Microsoft Office and other computer applications.
• Strong communication and interpersonal skills.
• Previous experience in a hospital administration position or other medical secretary position desired but not essential
• Ability to work effectively in a multidisciplinary team.
• Strong customer service skills.
• Ability to complete tasks within designated timeframes.

Remuneration

On offer is a base hourly rate ranging from: $32.30+ superannuation based on experience level and qualifications, exclusive of penalties or allowances.

About us

Wollongong Private Hospital is a 171-bed private hospital.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people.  We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Jess Duffy on DuffyJessica@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com