Clerical Officer – Admissions and Bookings

Hollywood Private Hospital, Nedlands

• Utilise your Administration experience to grow your career across our National Network!

About the Role

Joining our team on a Permanent Part-time basis, the clerical officer is responsible for all administrative duties within the Admissions and Bookings Units.

This role undertakes all identified tasks and duties as part of a team that works collaboratively and cooperatively, sharing roles and responsibilities to meet the needs of the customer.

Key Accountabilities

• Providing comprehensive customer focused service to all aspects of the Admissions and Bookings

• Ensuring Reception and waiting areas are maintained to a high standard of presentation
• Attending to the telephones in a timely, proficient and friendly manner and be able to determine who the appropriate recipient of calls will be
• Attending to the Reception desk, directing visitors and providing timely and accurate information in response to queries by patients and visitors
• Accurately admitting and discharging patients in accordance with hospital/department policies and procedures.

Flexibility to work morning and afternoon shifts between 0530-2130 across a Monday to Friday roster, with occasional Saturdays is essential for this role.

About You

To be successful in this role, you will act as a positive role model while demonstrating an ability to foster a culture that is positive, friendly, cooperative and forward thinking. In addition, you will also demonstrate:

• Previous experience in administrative/reception position
• Previous health services experience working in a doctors, specialists or hospital environment
• Ability to work independently and withing a team environment as required
• Able to complete tasks within designated timeframes
• Computer literacy

Candidates who meet the following criteria will be highly regarded:

• Certificate in Medical Terminology
• Experience in hospital mainframes systems

The Hospital

Hollywood Private Hospital is a modern, acute care hospital in Nedlands and enjoys a strong reputation for excellence in patient care. With over 700 licensed beds, Hollywood Private Hospital provides medical, surgical and mental health services for over 70,000 West Australian each year. For more information on the hospital, please visit hollywoodprivatehospital.com.au

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

For enquiries, please contact Chloe Massarotto via massarottoc@ramsayhealth.com.au