Ward Clerk - Administration

Shepparton Private Hospital, Shepparton

• Permanent part time position: 30hrs per week.
• Are you a highly organised, detail orientated, clear thinking responsive individual looking to work in a high paced dynamic environment. 

About the Role

On the job training will be provided for the right candidate.

As a Ward Clerk, you are responsible for providing administrative support and assistance to patients and their families within our hospital at Shepparton Private Hospital.

• You will also assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission through to discharge.
• As these patients often require a high level of care and support, an experienced administrator is an ideal fit for this role.

Key responsibilities of this job include:

• Admission and discharge processes to ensure appropriate bed management and utilisation
• Managing incoming and outgoing calls to the ward
• Provide timely and accurate information to patients, visitors, staff and departments as required
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for all patients

About you

• Works well within a team environment.
• Customer Service focused
• Ability to work closely with doctor's rooms to ensure smooth running of the ward
• Understand and demonstrate confidentiality
• Strong communication and computer skills.
• Ability to Multi task

Essential Criteria:

• High level time management and organisational skills
• Strong communication skills and a keen eye for detail

It would also be an advantage to have:

• Confidence and experience with various IT systems
• Medical terminology highly regarded
• Previous experience in a hospital/medical environment

Salary level is based on experience level and qualifications, exclusive of penalties or allowances.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. 
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. 
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. 

About the Hospital

Shepparton Private Hospital, owned and operated by Australia’s largest private health care provider, Ramsay Health Care, provides an extensive range of inpatient and day patient services all located on site for the convenience of our patients.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Requirements

• Must provide a National Police check conducted within the previous 12 months
• Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

If you have any questions about this opportunity, please contact Emma Walters, Patient Administration Manager via email at WaltersEmma@ramsayhealth.com.au