The Opportunity
The Revenue Cycle Management (RCM) team plays a crucial role in ensuring a seamless revenue collection process, from the moment a patient first interacts with us to receiving the final payment. This dynamic team manages key operations such as insurance verification, hospital admission, charge capture, service coding, claim submission, and follow-up on outstanding accounts.
As an Administration Processing Clerk, you will be at the heart of this operation, driving efficiency and accuracy in our administrative processes. You will handle document and data processing, develop and implement streamlined procedures, and maintain meticulous records.
Your role will also involve supporting and guiding your team to enhance processing accuracy and collaborating with colleagues to resolve issues and ensure adherence to procedures.
- Join us and be a key player in optimising our revenue cycle and contributing to our team’s success!
- Please note, this role can be based at any RHCA Head Office located in any state across Australia.
About You
To excel in this role, you should be a motivated individual with excellent organisational skills and a sharp eye for detail.
Strong communication and interpersonal skills are crucial for interacting effectively with diverse stakeholders. You must be comfortable working both independently and as part of a team, demonstrating your adaptability and versatility in meeting objectives.
What You’ll Need
- Minimum 1 years’ experience in hospital administration.
- Experience with patient administration systems: e.g., Meditech, Eclipse, SAP, and other relevant health industry specific applications.
- Strong organisational skills, with the ability to manage multiple tasks simultaneously, prioritise workload, and maintain orderly records.
- Excellent communication skills and a collaborative approach to teamwork.
- Demonstrated commitment to a high standard of customer service.
- Demonstrated written skills with the ability to prepare documentation and training/education materials.
- Dedicated to ongoing enhancement and the pursuit of excellence in hospital administration practices.
Desirable
- Experience and knowledge of private health insurers and payor contracts.
- Experience in a mentoring or training capacity.
Benefits
Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.
Ramsay Rewards: Access great deals at over 100+ major retailers
Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.
Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.
About Us
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
Requirements
A National Police Check conducted within the previous 12 months may be asked of you
To Apply
All applications should include your CV outlining your experience and skills in line with the above criteria.
Applications made by recruitment agencies will not be considered.
For more information about the role, please contact Laura Ali, National Administration Manager at alil@ramsayhealth.com.au.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Applications close: 5 June 2025
Apply now
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time