• Ward Clerk - Permanent full-time role now available!
• Grow your career in a friendly and welcoming environment
• We pride ourselves on great teamwork
• Hone your skills as part of our dedicated, multi-disciplinary team

The role

We have an exciting and highly rewarding opportunity for an experienced hospital administrator to join us on a full-time basis.

At the heart of the department, the Administration staff play a crucial role. As the initial point of contact for patients and families on our Banksia Ward, you will set the tone for a welcoming and supportive experience.

• Managing incoming and outgoing calls to the ward
• Provide timely and accurate information to queries by patients, visitors and other staff and departments
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
• Compilation and management of patient admission papers and clinical notes

What you’ll bring

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy ward. Your ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.

You will also demonstrate:

• Computer literacy including Microsoft Office suite of programs
• Experience either in a medical administration setting or a patient-facing role.
• Experience with Patient Management Systems will be highly regarded.
• Basic medical terminology knowledge
• Strong communication and interpersonal skills
• Comfortable working in and communication with a multidisciplinary team

About Ramsay

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. 

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

For any enquiries please contact: Monique Sverdvik via sverdvikm@ramsayhealth.com.au