• Permanent part time position: Must be available to work Monday to Sunday shifts.
• We care about YOU! Access counselling, wellbeing services, legal & financial assistance
• Enjoy benefits such as paid parental leave, study leave and the option to purchase additional annual leave.

About the Role:

In the role of Patient Administration Officer, your primary responsibility will be to deliver a comprehensive and customer-focused service across all Front Office functions, with a particular emphasis on administrative tasks related admissions.

Your duties will encompass but are not restricted to:

• Patient admissions
• Processing all booking requests from VMOs or patients and reviewing theatre lists as needed.
• Thoroughly checking all received paperwork and initiating follow-up actions as necessary, ensuring patients possess the appropriate level of health fund coverage.
• Proactively reaching out to patients to schedule appointments in a timely manner.
• Processing admissions accurately in the relevant system, such a Meditech.
• Ensuring the successful implementation and consistent adherence to standard policies, processes and documentation within the Revenue Cycle.

About You:

To succeed in this role, you will be able to work seamlessly within a dynamic, collaborative team.

• Effective Communication and Interpersonal Skills: Your ability to communicate will be an asset.
• Proven Teamwork: You have demonstrated your ability to work both collaboratively and independently when needed. 
• Strong Customer service skills: Your commitment to exceptional customer service sets you apart.
• Timely tasks Completion: You can efficiently complete tasks within designated timeframes
• Computer Skills : Proficiency with MS Office suite and adept keyboard and computer skills
• Organisational Skills: You exhibit efficient organisational skills and can effectively prioritise tasks.
• Basic Medical Terminology Knowledge: Familiarity with medical terms adds value to your profile.
• Problem-Solving Aptitude: You display an effective ability to solve problems.

Desirable Qualities:

• Expanded Medical Terminology Knowledge: A deeper understanding is always an advantage.
• Health Insurance Criteria Awareness: Knowledge of various health insurance criteria is a plus.
• Meditech System Familiarity: Being acquainted with Meditech would be an advantage.

Remuneration: On offer is base hourly rate ranging from $32.83 - $36.59 + superannuation based on experience level and qualifications, exclusive of penalties or allowances. 

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. 

Discounts:  Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. 

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About the Hospital

Glengarry Private Hospital is located in Duncraig, 15km north of Perth CBD and has been a leading provider of specialist healthcare to the communities in Perth’s northern suburbs since 1977.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions regarding this opportunity, please feel free to reach out to Marisa Gray via email at GrayM@ramsayhealth.com.au

Closing date: 9 April 2025

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com