Casual Role

The Opportunity

In this role you will be supporting in a patient administrative role across various areas of the hospital.  This will encompass Customer facing roles, Switch board, Ward clerk, Data entry, Customer Service enquiries, General Administrative duties. 

Your duties will include but not limited to:

• Responsibilities include representing the company in a positive manner by delivering a superior level of customer service to all.
• This role also involves addressing patient and doctor inquiries, along with handling all administrative tasks related to patient preadmissions, admissions and discharges including health fund eligibility checks and estimations.
• Accuracy and attention to detail is an essential component of the role, along with the ability to prioritise workload and maximise efficiency in duties.

Skills and Experience

To be successful you will be a well-presented individual who possesses highly developed communication skills, is flexible and excels in a multi-disciplined team environment.

You will also demonstrate:

• Proficient in administrative and secretarial skills
• Robust background in customer service
• Meticulous attention to detail and ability to meet tasks headlines.
• Strong work ethic, initiative, punctuality, integrity and respect for others
• Swift and accurate typing skills with intermediate proficiency in Microsoft Office.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

The Hospital

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Lee-Anne Macdonald via, MacdonaldLeeAnne@ramsayhealth.com.au

Applications Close: 23 May 2025

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com