Administration Officer

Provide comprehensive customer focused service within a that works cooperatively, sharing responsibilities to meet the needs of the customer

About the Role

We are seeking a flexible, highly organised, and enthusiastic individual to join our Patient Services Centre at Pindara Private Hospital on a permanent part-time basis. You will be part of a collaborative and supportive administration team, responsible for providing high-quality customer service in areas such as banking, cash handling, accounts receivable/payable, and general administrative functions.

You will also be responsible for all administrative duties within the department and undertake all identified tasks and duties as part of a team that works cooperatively, sharing roles and responsibilities to meet the needs of the customer.

Duties may include, but are not limited to:

• Confirming health fund coverage, completing self-funding quotes
• Attend to the reception desk, directing visitors and handling phone/email enquiries
• Checking in patients and ambulances
• Cash handling & EFTPOS payments
• Precise data entry to ensure patient information is updated
• Provide administrative support to relevant departments.

About You

You will showcase excellent communication and interpersonal abilities, reflecting your strong customer service skills. You will excel in a fast-paced environment, managing competing priorities effectively, and will demonstrate exceptional communication skills, both verbally and in writing. Your ability to engage with stakeholders at all levels will be key to achieving positive outcomes.

You will also bring:

• Previous experience in accounts payable and receivable within a large organisation
• Sound understanding of payment and collection procedures for accounts payable/receivable
• Knowledge of general ledger accounts and coding procedures
• Proficiency in Microsoft Word, Excel, and Outlook
• Experience using SAP Finance system (desirable)
• Experience in a healthcare environment (desirable)
• Working towards an accounting qualification (desirable)
• High attention to detail and accuracy
• Strong problem-solving skills with a customer-focused approach
• Ability to work independently with limited supervision
• Previous Hospital, Medical Reception or Health fund experience – desired
• Health fund experience desirable

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

The Hospital

Pindara Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Rosa Lonie via LonieR@ramsayhealth.com.au

Applications Close: May 2025

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com