About the Role

We are looking for a highly organised and enthusiastic Administration Officer – Maternity Unit to join our respected team. This is an exciting opportunity for a customer-focused professional who thrives in a fast-paced environment and is committed to delivering exceptional service.

About You
To succeed in this role, you will be a well-presented and proactive individual with:

• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Proven administrative experience, ideally in a healthcare or customer service setting.
• The ability to prioritise tasks and manage competing demands effectively.
• A commitment to teamwork and a positive, can-do attitude.

In this role, you will perform a range of administrative tasks in alignment with our Ramsay Core Values, supporting both our customers and clinical teams.

Key responsibilities of this job include:

• Admission scheduling processes to ensure appropriate bed management and utilisation.
• Managing incoming and outgoing calls.
• Provide timely and accurate information to queries by patients, visitors and other staff and departments.
• Work alongside medical staff, colleagues, patients, and visitors to ensure a smooth hospital experience for patients.
• Compilation and management of patient admission papers and clinical notes.

If you are passionate about delivering high-quality support and enjoy working as part of a professional and supportive team, we’d love to hear from you.

You will also bring:

• Previous medical reception and ward clerk experience preferred.
• Ability to work autonomously and without direct supervision.
• Ability to work as part of a team.
• Excellent communication skills both verbally and in writing.

About us

Mitcham Private Hospital Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions about this opportunity, please contact Kate Coghlan via, CoghlanK@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com