About the role
On offer is a Permanent fulltime role of Care Navigator – Clinical Nurse.
The role will be working in a Multidisciplinary Team, identifying, enrolling, planning clinical care and guiding eligible patients through the program, enabling and coordinating seamless access to the least restrictive care, in the right place at the right time.
This role will include assessing patients upon admission, liaising with patients, carers, and clinicians during their inpatient stay, assisting with discharge planning and supporting patients to access ongoing outpatient/outreach care aligned to their needs.
About you
- Relevant registration with AHPRA as a Registered Nurse
- Tertiary qualifications in health care
- A minimum of 3 years relevant clinical experience in an acute mental health setting
- Proven ability to develop and implement discharge/care plans
- A strong commitment to customer service and quality outcomes
- Ability to build rapport and positive relationships with key stakeholders
- Highly effective communication and interpersonal skills
- Demonstrated problem solving and conflict resolution skills
- Proficiency in the use of digital tools
- Current drivers licence.
Desirable
- Previous experience in a community mental health setting
- A strong understanding of mental health conditions, clinical pathways and referral processes.
Key Accountabilities & Position Deliverables
- Identify patient goals, assess patient clinical needs and have regular check-ins during their hospital stay
- Attend MDTs where patient discharge planning is discussed
- Liaise with carers and clinicians throughout the inpatient stay
- Identify and match patients with appropriate outpatient/outreach services and specialists
- Assist with final assessment and formally enrol patients in the program prior to discharge
- Develop personalised discharge care plans for patients
- Coordinate patient access to appropriate outpatient/outreach services
- Deliver appropriate outpatient/outreach mental health services to patients
- Communicate with patients about their discharge and recovery plan
- Play a pivotal role in shaping and refining the model of care, including contributing to the program evaluation.
About Us
Our multidisciplinary team is committed to providing patients with the best possible care to maximise your recovery and mental wellbeing.
Owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
Requirements
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
If you wish to discuss this opportunity, please contact Caroline Dinnie Director of Clinical Services (Mental Health) dinniec@ramsayhealth.com.au
Closing date: 5 August 2025
