The Opportunity

We are seeking an organised and enthusiastic Administration Officer with a passion for exceptional customer service to join our diverse team at Noosa Hospital.

This part-time role will see you provide support across Day Rehabilitation and Ramsay Health Plus Outpatient services. You will work closely with Allied Health and clinical teams to ensure patients, and their families receive a seamless and positive experience.

Key responsibilities include:

• Delivering reception and administration support in a fast past environment, including managing enquiries from patients, families, and health professionals.
• Coordinating clerical requirements for patients, from admission through to discharge.
• Providing timely and accurate information to staff, patients, and visitors.
• Conducting Health Fund eligibility checks and processing payments.
• Compiling and managing patient documentation efficiently.
• Actioning referrals for multiple disciplines in a timely manner.
• Coordinating multiple therapists scheduling.
• Supporting a professional and welcoming reception environment.
• Liaising directly on a daily basis with Allied Health Managers.

About You

To be successful in this role, you will be an approachable and proactive administrator who thrives in a fast-paced setting. You will bring:

• Previous administration experience (healthcare background desirable).
• Excellent communication and interpersonal skills.
• Strong attention to detail with the ability to prioritise competing tasks.
• Proficiency in Microsoft Office and general computer literacy.
• Familiarity with patient data systems (e.g., Meditech) and knowledge of Health Funds (desirable).
• A commitment to providing outstanding customer service in line with Ramsay Health Care’s values.
• Able to work in busy, fast paced environment.

This role is ideal for someone who values teamwork, enjoys variety in their day, and is motivated to contribute to the delivery of safe, high-quality patient care.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

The Hospital

Noosa Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Kirra Budd via email, BuddK@ramsayhealth.com.au  

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com