About the Role

We are seeking an enthusiastic and organised Ward Clerk to join our Orthopaedic Ward 2A team. In this role, you will provide administrative support to patients, visitors, and clinical staff, ensuring a seamless experience from admission through to discharge.

This is a permanent part-time role (40 hours per fortnight), working Tuesday to Friday, 8:00am to 1:00pm.

About You

You are proactive, highly organised, and able to juggle competing priorities with confidence. Your strong communication skills, customer service focus, and attention to detail set you up for success in a busy ward environment. Maintaining confidentiality and professionalism comes naturally to you.

Key Responsibilities

• Coordinate admission, transfer, and discharge processes, ensuring accurate and timely data entry
• Liaise with medical, allied health, and support services to maintain smooth ward operations
• Provide friendly and efficient front-desk support, assisting patients and visitors with queries
• Maintain patient health records in line with hospital policies and standards
• Handle phone enquiries, mail, and general administrative tasks as directed by the Ward Manager

Your skills will include:

• Exceptional communication and customer service.
• Ideally experience as a Ward Clerk or a Hospital based clerical role.
• Knowledge of Meditech an advantage.
• The ability to work autonomously and as a team member.
• Committed to the Ramsay Way and have a keen desire to add positivity.
• Confidence and experience with various IT systems.

What is in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. 
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you will pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. 
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. 

The Hospital

John Flynn Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Requirements:

• Must provide a National Police check conducted within the previous 12 months.
• Depending on the role, Ramsay may require a proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Louise Lack, Nurse Unit Manager via lackl@ramsayhealth.com.au