The Opportunity

As the Administration Assistant, your responsibilities will include welcoming patients, admissions and discharges, receipting payments, general enquiries and reception duties, pre-admitting patients, health fund eligibility checks. 

The successful applicant must be very customer focused and be able to work a flexible roster, which will include weekends.

What does success look like?

• Be highly committed to providing excellent customer service outcomes for all patients, visitors and doctors
• Experience in a Medical Reception environment
• Proven organisational skills and the ability to coordinate multiple tasks
• Demonstrated proficiency in Patient Management/Practice Management systems
• Excellent friendly communication skills and demonstrated problem solving ability
• High degree of accuracy and attention to detail

Remuneration: Base Hourly Rates in accordance with Enterprise Agreement + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

About Us

Northern Private Hospital is a premier, state of the art facility. Located in the Riverlee New Epping precinct, 18km north of Melbourne’s CBD.

Northern Private Hospital will ensure the growing and diverse community can access high quality private health care, it will support the busy co-located public health system, and provide Specialists and healthcare professionals new opportunities in an expanding market.

The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practicing the Ramsay Way philosophy of ‘People Caring for People’ since 1972.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note, casual employee’s may not be eligible

Requirements

• Must provide or complete a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions about this opportunity, please contact Karlee Lennox, Patient Administration Manager, LennoxK@ramsayhealth.com.au