Bring your administration skills to a role where you can truly make a difference. At Ramsay Psychology and Ramsay Health Plus Cairns, you will be part of a supportive, multidisciplinary team dedicated to delivering exceptional service to patients, families, and staff every day.

About The Role

We are seeking a motivated and organised Receptionist to join our friendly team, with part-time or full-time opportunities available.

In this role, you will play a key part in the smooth operation of our clinical services. You will be responsible for welcoming patients, supporting them throughout their appointment journey, coordinating bookings, processing accounts, and responding to general enquiries. As the first point of contact, you will provide a professional, friendly, and reassuring experience for both patients and staff.

Our clinic delivers a range of allied health services to the local community, including Psychology, Physiotherapy, Exercise Physiology, Occupational Therapy, and more.

Key responsibilities include:

• Greeting patients and families and managing the admission and discharge process.
• Handling phone calls and responding to enquiries from patients, visitors, and staff.
• Preparing and maintaining patient documentation and clinical notes.
• Supporting accounts payable/receivable, cash handling, and banking functions.

About You
You are an organised and proactive professional who enjoys working in a fast-paced environment where no two days are the same. With strong communication skills and a genuine passion for helping others, you can confidently support patients, families, and colleagues while ensuring everything runs smoothly behind the scenes.

You’ll bring to the role:

• Previous administration experience, ideally in healthcare or a customer-focused setting.
• Strong organisational skills and the ability to juggle multiple priorities.
• Excellent communication and interpersonal skills, with a friendly and professional manner.
• A collaborative mindset and a positive, can-do attitude.
• The ability to work both independently and as part of a supportive team.
• Prior experience in medical reception or as a ward clerk (highly regarded).

About us

Our clinic is owned and operated by Ramsay Health Care, and a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964. 

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note, casual employee’s may not be eligible

Requirements

• Must provide or complete a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Josh Greenwood, via email: GreenwoodJ@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com