The Opportunity

We are seeking a dedicated and compassionate Patient Services Assistant (PSA) to join our team on a casual basis, supporting patients across our Day of Surgery Admissions departments.

In this rewarding role, you will play a key part in ensuring patient comfort, dignity, and safety while helping to maintain the smooth operation of the hospital. This position is ideal for someone with a Certificate III in Aged Care or Health Services who is passionate about delivering high-quality care in a supportive and fast-paced environment.

As a PSA, you will:

• Provide direct patient care, assisting with daily activities such as surgical preparations (pre-operative), dressing, feeding, and mobility.
• Safely transport patients as required (eg. wheelchair transfers).
• Support clinical teams by monitoring vital signs, assisting with ECGs, and recording accurate observations.
• Contribute to a safe and welcoming environment, always prioritising patient wellbeing and comfort.

Key Responsibilities

• Assist clinical staff in providing high-quality care and patient support.
• Provide safe patient transport using hospital-approved equipment and vehicles.
• Assist patients on admission and ensure they are settled comfortably.
• Maintain cleanliness and hygiene in patient rooms and shared areas, in line with infection control standards.

About You

You thrive in a busy hospital setting, adapt quickly to changing demands, and consistently uphold the highest standards of care and professionalism. You are empathetic, reliable, and a strong team player, committed to ensuring positive experiences for patients and their families.

To be successful, you will have:

• Certificate III in Aged Care, Health Services, or Care Support (desirable).
• Experience working in a clinical hospital setting.
• Strong understanding of infection control, manual handling, and hospital safety procedures.
• Proven ability to work both independently and as part of a multidisciplinary team.
• Excellent time management and interpersonal skills.

Desirable qualifications and experience:

• Currently studying Nursing (Year 2 or 3).
• Certificate IV in Health Services Assistance.

Renumeration: On offer $30.59 - $32.94 + superannuation based on experience level and qualifications, exclusive of penalties or allowances. (QLD EBA level 2.1 - 2.4).

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. 

 *Please note: Not all casual employees are eligible 

The Hospital

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

• Must provide or complete a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Christie Benard via email, BenardC@ramsayhealth.com.au.

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com