Exciting opportunity for a receptionist to join our friendly team!

The Role

Joining our team as a receptionist, you will be responsible for performing administrative duties within the department such as discharging and transferring patients, filing, booking appointments and general reception duties. 

Be part of a dynamic, supportive team that’s dedicated to delivering exceptional service and creating positive experiences for everyone who walks through our doors!

Your Key Skills and Experience

• Computer literacy including Microsoft Office suite programs and Patient Management Systems essential
• Experience either in a medical administration setting or a patient-facing role highly desirable
• Ability to work under pressure and maintain good working relations with others
• Accurate data entry skills with a high degree of attention to detail
• Proven organisational skills and the ability to handle multiple tasks
• Excellent communication skills both verbal and written and a professional phone manner
• Strong interpersonal skills and a strong team focus are vital for this position.

About You

To succeed in this role, you will demonstrate effective communication and interpersonal skills, a result of your strong customer service skills. Your proven ability to work effectively in a team environment and independently as required will also assist you in this role as you will often find yourself ‘thinking on your feet’ to ensure that daily tasks are met in an ever-changing environment.

You will also bring;

• Certificate in Medical Terminology – desired

• Previous experience in hospital mainframe systems – desired

• Previous Hospital, Medical Reception or Health fund experience - desired

• Computer literacy and precise data entry, including competent keyboard and Microsoft Office skills

• The ability to work across multiple computer systems in a fast-paced environment

• Strong attention to detail with the ability to work unsupervised

• Ability to complete tasks within designated time frame

• Availability to work a 24/7 rotating roster is essential (including overnight shifts when in ED)

The successful applicant will be highly motivated, with great multitasking capabilities and provide a high level of customer service whilst having a primary focus on patient care despite the busy environment.

About Us                   

Pindara Private Hospital is an acute medical/surgical and maternity hospital serving the northern end of the Gold Coast. We have been a leading healthcare provider for this community for more than 50 years.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Provide or complete a National Police Check (conducted within the last 12 months)
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Jayne Slater Front Office Manager via email slaterj@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com