Digital Platforms Capability Analyst
Work type: Permanent Full time
Location: Roles are based in Sydney (St Leonards) but a flexible approach to WFH is supported. Reports to: Technical Platform Lead
Categories: Digital Platforms
- Digital healthcare transformation focus
- Stimulating career opportunity
- Permanent full time with numerous growth prospects
About the Team
Develop digital capabilities and services that solve real problems and deliver solutions that are feasible, viable and desirable to our customers and business users. We will be digital before physical and as a team, we are innovative, brave and continually learning and trying new ways of doing things.
The Opportunity
We are seeking an experienced analyst to help manage the operations, development, and growth of our digital platforms and services. Your role is to ensure that our digital platform capabilities and services meet the needs of our users, achieves its objectives, and operates smoothly. You will be reporting to the Technical Platform Lead and will be responsible for designing, developing, and implementing digital capabilities and services across multiple platforms. This role requires robust analytical skills, strategic thinking, platform development experience and a genuine passion for driving innovation in the healthcare industry. You will help bridge the gap between our platform, end users, technology, and delivery. This position calls for a practical application of platform capabilities and solutions within a large organisation. Design and delivery experience in domains such as User Engagement Platforms, Workflow Orchestration and Core Product Platforms is required.
The Role
Responsibilities:
- Lead the definition of digital capability solutions using Feature Cards, ensuring capabilities are reusable, extendable, and interoperable.
- Responsible for platform capability roadmaps, mapping functions on roadmap to backlog demand and establishing prioritisation in conjunction with product team.
- Lead the definition of platform technical roadmaps including capacity planning, upgrade strategies and technical enhancements.
- Lead of platform capacity monitoring and health checks, including continuous improvement.
- Lead Governance Forums collaborating with Architecture, Experience and Delivery teams to bring together multiple streams of work under the one capability discipline.
- Liaison with Enterprise Architecture teams to inform, educate and support decisions related to use of Digital Platforms and its place in the overall ecosystem.
- Evaluate technical risks to the integrity of platform availability, performance, servicing and compliance.
- Agile development working in multidisciplinary squads transforming complex business requirements into efficient digital solutions.
- Identifying dependencies and blockers between delivery timelines and capability roadmaps.
- Evaluating market trends, and integrate new features, functionalities, or technologies to enhance the value propositions of our digital platforms.
- Regularly showcase platform capability to Business Users and stakeholders.
About You
To be successful in this role, you will have the following:
Essential Requirements:
- Bachelor’s or master’s degree in Business, Commerce, Information Technology, or a related field.
- 5+ years of experience in platform or product delivery.
- 3+ years of experience designing and implementing Appian-based solutions.
- Proven experience in designing and implementing digital capabilities like process automation, workflow orchestration, third party digital services and user interfaces.
- Strong problem-solving skills, with the ability to adapt and innovate in a fast-paced environment.
Benefits
Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.
Ramsay Rewards: Access great deals at over 100+ major retailers
Employee Wellbeing: Flexible working arrangements, a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Make a Difference: Be part of a culture-led, digital strategy! Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.
Ramsay Way Culture: Join a team dedicated to 'People Caring for People,' fostering a positive, supportive and inclusive environment.
About Us
Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
We believe in a bright future for our company and for every one of our employees – our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
Requirements
- A National Police Check conducted within the previous 12 months may be asked of you
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Applications Close: 20th January 2025
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
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