The Opportunity
This exceptional opportunity positions you as a key leader in clinical care, reporting directly to the Chief Executive Officer. You’ll oversee all operational aspects of clinical services, including clinical quality, therapeutic programs, intake, and bed management. As a senior leader in our public-private partnership, you’ll bring your strengths in stakeholder engagement, workforce development, and operational management to the forefront. This is a unique chance to make a meaningful and lasting impact—both within your teams and across the broader community.
What You’ll Do
Your day-to-day responsibilities will involve, but are not limited to:
- Lead and maintain compliance with accreditation standards, promoting a culture of excellence and ongoing quality improvement.
- Champion patient safety initiatives and ensure consistently high clinical outcomes across all service areas.
- Ensure full compliance with regulatory, legal, and operational requirements.
- Oversee care delivery logistics, including bed management, patient flow optimisation, demand forecasting, and workforce coordination.
- Drive strategic workforce planning and support the clinical workforce’s development to align with organisational priorities.
- Contribute to business growth and development initiatives, responding to emerging needs identified by the Executive team and Ramsay Health Care.
- Collaborate with the Visiting Medical Officer (VMO) community to ensure delivery of exceptional clinical care.
- Manage departmental budgets, working closely with the executive team to meet financial objectives.
- Evaluate workplace culture and implement strategies to cultivate a positive, engaged, and high-performing environment.
What You’ll Bring
As a proponent of The Ramsay Way - ‘People Caring for People’, you excel at fostering positive working relations with key stakeholders, developing people, building high-performance teams, and successfully leading them through organisational change. Additionally, you will:
- Extensive senior clinical leadership experience, supported by AHPRA registration as a Registered Nurse.
- Deep expertise in clinical mental health care and service delivery.
- Strong ability to maintain strategic oversight while managing complex, high-pressure operational challenges.
- Proven success in leading Quality & Risk programs, including accreditation, continuous improvement, and complaint and incident management within a healthcare setting.
- Practical experience in workforce planning, roster optimisation, and fostering a positive and collaborative team culture.
- Sound business and financial acumen with a demonstrated ability to manage budgets and meet workforce, expense, and activity targets.
- Highly skilled in building and maintaining effective relationships with a broad range of internal and external stakeholders.
About The Clinic
Ramsay Clinic Albert Road is a leading mental health facility located in the heart of Melbourne. We provide acute inpatient care, neurostimulation services, and an extensive range of day and community programs for individuals experiencing mood and anxiety disorders, psychosis, addictions, and trauma. Our specialised programs support adults, adolescents, seniors, and those with addiction needs. We are proud to partner in Victoria’s first public-private women’s mental health service, the Wren Unit. With a strong focus on teaching, training, and research across clinical and non-clinical disciplines, we’re committed to workforce development and delivering high-quality, holistic care through our multidisciplinary team.
Benefits
- Compelling salary and an extensive benefits package that recognise and reward your valuable contributions while supporting your overall well-being.
- Enhance your career opportunities through a wealth of professional development initiatives and clearly defined pathways for advancement, empowering you to realise your full potential within our organisation.
- Enjoy access to a premier rewards platform that offers exceptional discounts and privileges from renowned retailers, enriching your lifestyle both personally and professionally.
- Embrace the opportunity to drive transformative change in the delivery of high-quality healthcare services, making a significant contribution to the evolution of our industry for the better.
About Ramsay Health Care
Founded in Australia in 1964, Ramsay Health Care is the nation's largest private hospital operator and a leader in global healthcare excellence. With 73 state-of-the-art hospitals and surgery centres, we serve over 1.1 million patients annually, supported by a team of more than 30,000 professionals across Australia. Our ethos, “People Caring for People,” reflects our commitment to exceptional patient care, strong relationships, continuous improvement, and sustainable growth. In addition to our extensive hospital network, we operate two public facilities, including Joondalup Health Campus, and a community pharmacy network of over 35 locations. Through our culture, “The Ramsay Way,” we prioritise our people and foster a collaborative environment that empowers employees to deliver outstanding outcomes for patients and communities alike.
To Apply
All applications should include your CV outlining your experience and skills in line with the above criteria. Applications close Friday 30th May 2025. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
