Utilise your Administration experience to grow your career across our National Network! Permanent Part-time role on offer!

About the Role
At the heart of the department, the Administration and Reception team play a crucial role. As the initial point of contact for patients and families at our clinic, you will set the tone for a welcoming and supportive experience.

We are looking for a permanent part time staff member.  Hours are from 8:30am and may be flexible for 0.4 to 0.8 FTE across 2 to 5 days.

Please specify preference and availability for hours and days in your application, or advise if no restrictions.

Key Accountabilities

• Provide timely and accurate information in response to queries by patients, carers or clinicians regarding hospital services.
• Ensuring all relevant patient forms are signed and patent labels are printed.
• Preparing claims to be sent to health funds and entering into relevant systems.
• Billing of accounts using the relevant system and other requirements as instructed
• Recording and reporting on administrative tasks associated with the day to day running of the hospital
• Attending to the telephones/switchboard using a polite and friendly manner
• Providing timely and accurate information in response to queries by patients, visitors, vendors and other customers, handling enquiries proficiently

What You’ll Bring

To succeed in this role, you will have the ability to liaise with patients, relatives, clinicians and vendors, reporting outcomes or needs to the manager of the department or direct line manager/ supervisor

You will also demonstrate:

• Computer literacy including Microsoft Office suite of programs
• Experience either in a medical administration setting or a patient-facing role.
• Experience with Patient Management Systems will be highly regarded.
• Strong communication and interpersonal skills
• Comfortable working in and communication with a multidisciplinary team
• Understand and apply the principles of confidentiality and privacy
• Comply with Infection Control policies and procedures

About Us

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

Enquiries, please contact Moira Brooks - BrooksMoira@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com