Administration Officer

 Join Us and You Will:

• Enjoy working as part of our close-knit, supportive team
• Play a critical role in our mission to deliver excellent customer service 
• Grow your career in a supportive, nurturing environment

About the Role                                                                            

This role is a fast-paced position and is a crucial part of ensuring our patient’s journey through the clinic is as smooth as possible. You will report to the Department Team Leader and will be responsible for diverse administrative and system processes, including admitting patients, reviewing and submitting patients’ relevant paperwork and processing patient Health Fund information.

Your skills and experiences

The ability to converse and be empathetic while managing a busy flow of admissions is a key skill needed for this role.

You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, allied health, administrators, and support services staff.

You will also bring:

• Previous medical administration experience
• Experience managing patient pre-admissions (desirable)
• Confident in reviewing patient’s health fund eligibility
• A positive and welcoming customer service skillset
• An understanding of medical terminology is preferable
• Demonstrated ability to work effectively as part of a high-performing team 
• Strong computer skills
• Any relevant administrative qualifications will be highly regarded
• The ability to work with minimal supervision
• Demonstrated data entry skills, including accuracy and speed
• Experience in Meditech (desirable)

About Our Hospital

Waverley Private Hospital is a 98-bed acute/surgical facility located in the Eastern Suburbs of Melbourne. Waverley Private Hospital has been an active contributor to the healthcare needs of the local communities of Eastern and South Eastern Melbourne since 1972. The hospital is owned and operated by Ramsay Health Care, and a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Sam Duncan on DuncanS@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com