Administration Clerk – Front Office

• Casual position available: Shifts vary from 6AM - 5PM 
• Unique opportunity within a dynamic team with a great reputation and exposure!
• Secure your position now with Australia's largest private health care provider
• Monday to Friday, No weekends. 

About the Role

As an Administration Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital, in both our front office reception desk and preadmissions.

 Responsibilities of this job may include:

• Admission scheduling processes to ensure appropriate bed management and utilisation
• Managing incoming and outgoing calls to the front desk.
• Provide timely and accurate information to queries by patients, visitors and other staff and departments.
• Compilation and management of patient admission papers and clinical notes.
• Admissions and discharges of patients. 

Your Skills and Experience

• Excellent communication skills and demonstrated problem solving ability
• Demonstrated exceptional customer service skills
• Proven strong organisational and time management skills
• To be available to work a flexible roster and available at short notice
• Ability to work and cope in stressful situations
• Willingness to learn               

 Desirable Requirements  

• Experience in hospital patient administration systems, or private practice software
• Understanding of Private Health Insurance / patient billing
• Relevant health services experience is recommended

Remuneration: On offer is base hourly rate ranging from $28.09 + casual load + superannuation based on experience level and qualifications, exclusive of penalties or allowances. 

About Us

Masada Private Hospital is a fully accredited 94 bed acute medical, surgical facility with specialised dermatology, early parenting and rehabilitation services

The hospital is owned and operated by Ramsay Health Care, and a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For general enquiries, please contact Toula Lionakis LionakisT@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com