The Opportunity

We are seeking a proactive and experienced Administration Officer to join our dynamic team in a full-time role. This position offers variety, exposure across departments, and the chance to work in a fast-paced environment where no two days are the same.

You will play a key role in supporting both Pre-Admissions and Front Office operations, providing a high level of service to patients, staff, and visitors.

Key responsibilities include:

• Greeting and signing in patients, staff, contractors, and visitors.
• Operating the hospital switchboard and managing incoming calls.
• Admitting and discharging patients using Meditech.
• Processing payments from patients and external customers.
• Delivering high-quality administrative support across departments.
• Managing pre-admission administrative tasks and patient coordination.

About You

You are a confident communicator and natural problem solver with a passion for providing excellent service in a healthcare setting. You bring strong administrative skills, adaptability, and thrive in a team environment.

You will also demonstrate:

• Strong organisational skills and high attention to detail.
• Proficiency in Microsoft Office and general computer systems.
• Moderate Excel skills
• Previous administration experience (healthcare experience is desirable but not essential).
• Excellent time management and the ability to prioritise tasks.
• A positive, team-oriented approach and customer service mindset.
• Confidence in working independently while remaining connected to team priorities.

About Ramsay Clinic New Farm

Ramsay Clinic New Farm is one of Brisbane’s leading private mental health facilities, part of Ramsay Health Care, a global leader in healthcare with 70+ Australian sites and more than 34,000 employees. We pride ourselves on delivering care guided by The Ramsay Way – “People Caring for People”.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

To be eligible, you must:

• Provide a current National Police Check (within the past 12 months)
• Provide proof of immunisation
• Hold or be willing to obtain a Working With Children Check (as required)

How to Apply

Submit your application online, including your CV and contact details for two recent professional referees.

• For enquiries, please contact:
  Isabelle Laidlaw, Administration Manager – LaidlawI@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com