The Opportunity
We are seeking a motivated and customer-focused Administration Officer to join our Consulting Room Suites team at Sunshine Coast University Private Hospital.

In this pivotal role, you will deliver high-quality administrative and patient support, ensuring a seamless and professional experience for patients, visitors, and clinicians.

About the Role
As an Administration Officer, you will be a key point of contact for patients and their families while contributing to the effective coordination of our Consulting Room Suites.

Your responsibilities will include:

• Welcoming patients and visitors, and managing reception, phone, and email enquiries.
• Confirming health fund coverage and preparing self-funding quotes.
• Coordinating patient admissions, including ambulance check-ins.
• Processing payments, including cash handling and EFTPOS transactions.
• Completing accurate data entry to maintain up-to-date patient records.
• Providing administrative support to clinical and non-clinical teams.

About You
You will bring professionalism, empathy, and strong administrative capabilities, with the ability to manage competing priorities in a fast-paced hospital environment.

In addition, you will demonstrate:

• Previous experience in hospital, medical reception, or health fund administration (desirable).
• Knowledge of Meditech and/or Gentu systems (highly desirable).
• Proficiency in Microsoft Office, with accurate data entry and keyboard skills.
• Strong attention to detail and organisational ability.
• Excellent communication and interpersonal skills, both in person and over the phone.
• The ability to work both independently and collaboratively as part of a supportive team.
• Experience in health fund billing (highly desirable).

About Us
Sunshine Coast University Private Hospital offers world-class facilities including nine operating theatres, two cardiac catheter laboratories, a day surgery unit, an intensive care/coronary care unit, and a day therapy unit.

The hospital is proudly part of Ramsay Health Care, a global leader in private health care with over 70 sites in Australia. Since 1964, Ramsay has been committed to delivering high-quality care under the guiding philosophy of “People Caring for People.”

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
• Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

 Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Maxine Monro on MonroM@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com