• Full Time Opportunity- Enjoy flexible hours for better work life balance!
• Join Australia's largest private health care provider.
• We care about YOU! Access counselling, wellbeing services, legal & financial assistance

The Opportunity

We are seeking a Medical Receptionist to join our friendly team! Our receptionist staff are pivotal to the success of our sessional suites and the positive experience for our patients. This position will suit someone who is looking for a diverse role and an opportunity to showcase their outstanding customer service and communication skills.

Additionally, you will have the chance to make meaningful connections within the healthcare community, contribute to the growth of our practice, and play a vital role in enhancing the overall experience for both our patients and team members.

Your key responsibilities will include:

• Ensuring clients have a positive experience with our practice from their very first phone call. This includes warmly greeting clients, efficiently handling inquiries, and providing necessary information with professionalism and courtesy.
• Handling patient appointments, maintaining accurate records, and processing accounts. You'll play a critical role in managing the scheduling system, ensuring appointments are seamlessly coordinated.
• Additionally, your attention to detail will be essential in maintaining organised records and processing accounts efficiently, contributing to the smooth operation of the suites.

Skills and Experience

To be successful in this role, you will thrive in a busy, client-facing environment providing exceptional customer service. You love the challenge of a high performing team as you are self-motivated, highly organised and can priorities efficiently. 

You will also bring:

• Specialist medical reception experience, minimum 3 years’ essential
• Experience with Patient Management Systems is desirable.
• Medical typing experience
• Professional phone manner and approach to work
• Proven ability to prioritise tasks and meet deadlines.
• Ability to work autonomously and harmoniously as part of a team.

Remuneration: On offer is salary range of 65k-75k + superannuation pending experience

About Us

Ramsay Clinic New Farm is a dedicated mental health care facility in Brisbane and a leader in the provision of private mental health care in Australia. We offer a comprehensive range of inpatient and day and community programs that specialise in the treatment of general mental health, mood disorders, anxiety, depression, personality disorders and trauma. We also offer dedicated eating disorder and alcohol and prescription drug treatment programs.

The Clinic is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Martita Gonzalez GonzalezMartita@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com