The Opportunity

We are seeking an enthusiastic and customer-focused Administration Officer to join our dedicated team at Ramsay Clinic Cairns. This permanent part-time role offers an excellent opportunity for a motivated individual who thrives in a busy environment and is passionate about delivering exceptional service to patients and their families.

As an Administration Officer, you will play a key role in providing personalised one-on-one support and assistance to one of our Consultant Psychiatrists, managing the service to our private clients and their families including enquiries, scheduling appointments and taking payments, whilst keeping a tidy and presentable office environment. 

About You

The successful candidate will be a professional, positive, and self-motivated individual with excellent communication and engagement skills, capable of effectively engaging with a diverse range of internal and external stakeholders.

You will also bring:

• Relevant administrative qualifications (highly regarded).
• Proven experience in medical administration (essential).
• Strong computer skills, including Microsoft Office, with accuracy and speed in data entry.
• Experience using Bluechip & Medical Director or a similar patient data management system (desirable).
• Understanding of private health care setting and Medicare/DVA billing (desirable).
• Excellent communication and customer service skills.
• High attention to detail and accuracy.
• The ability to work effectively both independently and as part of a high-performing team.
• A positive, professional and proactive attitude.
• Demonstrated problem solving and ability to manage conflicting priorities.
• Understanding of and commitment to principles of confidentiality.

Remuneration: A base hourly rate from $32.44 + superannuation, exclusive of penalties or allowances.

About Us

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide or complete a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Audrey Fujie Gomes via email: GomesA@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com