We are seeking an experienced and highly organised Practice Manager to support the day-to-day operations of the busy Psychiatry Suites at The Southport Private Hospital.

This pivotal role is focused on administration, coordination, and workflow optimisation, ensuring the suites operate efficiently and to a high professional standard. Working closely with psychiatrists, reception staff, and key hospital departments, you will play a central role in supporting seamless service delivery and high-quality medical correspondence.

Combining people support, operational coordination, and continuous improvement, this role is ideal for a proactive healthcare administrator who thrives in a fast-paced, multi-clinician environment.

About the Role

Key responsibilities include:

• Coordinating the daily operations of the Psychiatry Suites
• Supporting scheduling, room utilisation, and administrative workflows
• Preparing and managing high-quality medical correspondence, including psychiatrist letters
• Acting as a key administrative contact for medical staff
• Liaising with hospital departments such as Finance, IT, and Facilities
• Supporting billing, invoicing, receipting, and compliance processes
• Ensuring confidentiality, professionalism, and an excellent patient experience at all times

About You

To be successful in this role, you will have:

• Proven experience in healthcare administration or practice coordination
• Exceptional organisational skills with strong attention to detail
• Confidence working in a dynamic, fast-paced, multi-clinician setting
• Excellent written and verbal communication skills
• The ability to support staff and workflows without direct line management

Desirable Experience

• Previous experience in psychiatry or mental health settings
• Working knowledge of Bluechip, Medical Objects, and Microsoft Outlook
• Experience within a private hospital environment

About Us

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

• Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  
• Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 
• Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  
• Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

Requirements

• Must provide or complete a National Police Check conducted within the previous 12 months
• According to the role, Ramsay may require proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Lauren Raines via email: RainesL@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com