Hybrid working arrangement from the office and also WFH - in any capital city location.

About the Role

As the Receptionist, you will play a vital role in supporting patients and their families by providing a welcoming first point of contact. You will manage enquiries, schedule appointments, process payments, and provide diary management support to our team of Psychologists. The role sits within the Ramsay Psychology - telehealth team

Your key responsibilities will include:

• Managing patient and family enquiries (in person and over the phone).
• Scheduling bookings and processing appointment payments.
• Diary management for a team of Psychologists.
• Maintaining a professional and welcoming office environment.

What You’ll Bring

To succeed in this role, you’ll bring strong administrative skills, professionalism, and the ability to create a positive first impression.

You will also have:

• Previous experience in a receptionist or administrative role.
• Experience working within healthcare or medical industries (highly regarded).
• Proficiency in Microsoft Office.
• High attention to detail.
• Exceptional time management and organisational skills.
• Excellent customer service and communication skills, both in person and over the phone.

This position is ideal for someone seeking a dynamic role with the opportunity to make a meaningful difference through excellent customer service and administrative support.

About Us

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.  

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. 

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.  

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits. 

Requirements

• Provide or complete a National Police Check (conducted within the last 12 months)
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Emma Benn via email BennE@ramsaypsychology.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com