Ramsay is seeking a National Patient Safety and Clinical Risk Lead to provide expert leadership in clinical governance, patient safety, and clinical risk management across health services, with a strong focus on supporting safe, effective, and reliable service operations.

This role partners closely with hospital executives, operational leaders, and clinical teams to strengthen governance systems that support day‑to‑day service delivery, manage clinical risk, and ensure compliance with regulatory and accreditation requirements. The role contributes to the integration of patient safety, quality improvement, and risk management into operational decision‑making across surgical and non‑surgical services.

The position plays a key role in translating clinical governance frameworks into practical operational processes, supporting health services to identify risk, respond to incidents, and implement sustainable improvements that enhance patient outcomes, workforce safety, and service performance.

What You’ll Do

• Provide expert support to health services in the application of clinical governance frameworks to operational practice, ensuring patient safety and quality are embedded in everyday service delivery.
• Support operational leaders and clinical teams to identify, assess, and manage clinical risk across surgical and non‑surgical services.
• Assist and/or lead incident reviews, serious clinical event reviews, serious complaint reviews, and risk assessments, ensuring findings inform service‑level improvements and operational controls.
• Monitor, analyse, and report patient safety, quality, and risk indicators to support operational oversight, executive assurance, and continuous improvement.
• Partner with health services to support implementation of clinical policies, standards, and quality improvement initiatives aligned with NSQHS Standards.
• Provide governance advice to support safe service design, workflow changes, and operational initiatives, including escalation of emerging risks.
• Collaborate with hospital and national teams to strengthen operational clinical governance, situational awareness, and compliance readiness.
• Support data collection, benchmarking, and reporting to inform service performance, risk mitigation, and national improvement priorities.
• Support implementation of person-centered care strategies.

Essential:

• Possesses current registration with the Australian Health Practitioner Regulatory Agency (AHPRA).
• Demonstrated senior operational experience within a health service environment, including responsibility for service delivery, performance, and risk management, with a minimum of 5 years’ experience in healthcare leadership roles.
• Experience supporting or overseeing complex clinical services across surgical and/or non‑surgical settings, with accountability for safe, effective, and efficient service operations.
• Proven ability to apply clinical governance and person‑centred care frameworks in operational environments.
• Demonstrates comprehensive knowledge of NSQHS Standards, Ramsay Health Care policies/or relevant, and pertinent clinical governance strategies associated with patient safety, clinical risk management, and governance as applied at service and operational levels.
• Knowledge of clinical risk management processes, incident escalation and investigation, and governance reporting mechanisms that support safe service delivery.
• Demonstrates strong applied understanding of clinical governance, patient safety, and quality systems, with the ability to translate evidence‑based standards into practical operational controls and service improvements.
• Proven ability to lead and contribute to multidisciplinary teams, including mentoring, problem‑solving, and supporting safety and quality initiatives within complex operational environments.
• Demonstrates high‑level communication and interpersonal skills, with the ability to liaise effectively with clinicians, managers, operational leaders, and governance teams.
• Demonstrates capability to lead and operate both independently and collaboratively within team‑based consultative roles, upholding clinical excellence, professionalism, and operational accountability.

Desirable:

• Postgraduate qualification, or working towards, in health services management, clinical governance, quality and safety, risk management, or a related discipline relevant to health service operations.
• Experience leading or supporting accreditation, compliance reviews, or assurance activities at a service or organisational level, including preparation for NSQHS surveys.
• Sound computer skills in MS Office suite including Excel and experience using data to support operational reporting, performance monitoring, and governance assurance.
• Competence using risk management systems, e.g. Riskman or equivalent clinical incident and risk management platforms used in health service operations.
• Experience leading or contributing to serious clinical incident reviews, including Root Cause Analysis (RCA) or equivalent systems‑based investigation methodologies, with an emphasis on service‑level learning and improvement.
• Experience working in close partnership with operational leaders (e.g. Directors of Clinical Services, Operations Managers, General Managers) to embed patient safety and clinical governance into service delivery models.

Exposure to change management, service redesign, or operational improvement initiatives within a health service environment

Why join Ramsay?

• Real career pathways within Australia’s leading healthcare provider
• Access to LinkedIn Learning, Ramsay Leadership Academy and ongoing development
• Flexibility because it’s 2026, and a 24/7 Employee Assistance Program
• Exclusive Ramsay Rewards discounts at 100+ retailers
• Be part of a team that genuinely lives our philosophy of People Caring for People

About Ramsay Health Care 

Ramsay Health Care is a global leader in private hospitals and primary care, with over 70 sites across Australia and more than 34,000 employees. Since 1964, we’ve been committed to delivering high-quality care and creating meaningful careers in healthcare.

Requirements

A National Police Check conducted within the previous 12 months may be required

How to Apply 

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions regarding this opportunity, please do not hesitate to contact Cate Malone National Manager Patient Safety and Clinical Risk via MaloneCate@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Closing date: 31 March 2026